Always buy insurance for your mail

Writer explains why she feels that you should always buy insurance.

Dear Editor,

I am the recipient of an injustice perpetrated by Canada Post. It is an experience worth sharing with others. On June 29th, I mailed a parcel to a business in Ontario for a refund. On July 25, I made inquiries regarding the parcel; I was informed that the parcel had not been received. I then contacted Canada Post. The first level of postal service indicated to me that the parcel had been lost, and I would be compensated for postage only, since I had not bought any insurance. Not satisfied with this conclusion, I then went to the next level, the Postal Ombudsman.

Recently, I received a reply from the Postal Ombudsman. According to the report that I was sent, and I quote, “…the GPS tracking confirms that the item was not delivered to the address that you provided. Canada Post confirms that the delivery to People Power Press was assigned to a relief delivery agent on July 4, which may account for the delivery error.”  Furthermore, according to the Canada Post Act 40 (1), “…the Corporation is not liable for any claim arising from the loss, delay, or mishandling of anything posted.” Canada Post will reimburse 50% of the contents value plus postage. This they consider fair and under any other circumstances I would agree but when Canada Post admits negligence in delivering the parcel, in my opinion, they assume 100 percent  of the responsibility; and therefore, I am entitled to 100 percent compensation.

The moral of this tirade is always buy insurance.  Although, we are under the impression that Canada Post is an honourable corporation and would rectify a wrong, don’t bet on it.

MMasiel

Princeton

 

Just Posted

Hearing contains a “how to” for approaching council

During the course of a public hearing people sometimes tend to become too enthusiastic or emotional.

Police seek Hedley prowler

Mischief takes place at night

Heavy snowfall for Coquihalla

Kelowna - Snowfall is expected to continue on the highway until Sunday

Region takes a leading role in film

Okanagan Film Commission shines in 2017

Okanagan wineries back to business as usual

“It’s business as usual,” said Jeff Harder, owner of the Lake Country winery, Friday morning.

President praises nearly 1,800 volunteers at B.C. Games

Ashley Wadhwani sits down with the Kamloops 2018 B.C. Winter Games President Niki Remesz

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

The way government learn someone has died is getting a digital overhaul

Governments in Canada turned to private consultants 2 years ago to offer blueprint

Bobsleigh team misses Olympic medal finish

Canadian team finishes four-man event 0.84 seconds behind first place, 0.31 seconds from podium

A most delicious competition at the Mall at Piccadilly

Salmon Arm hosts the Best of the Shuswap Pie Baking Contest

B.C. Games: Athletes talk Team Canada at PyeongChang 2018

From Andi Naudie to Evan McEachran there’s an Olympian for every athlete to look up to

Snowboarders sliding into fresh territory at B.C. Games

Athletes hit the slopes for first appearance as an event at the B.C. Winter Games in Kamloops

Looking back at the 1979 B.C. Games: Good memories, even better jackets

39 years later, Kamloops is hosting the Winter Games again, with some volunteers returning

OLYMPICS 101: Oldest and youngest Canadians to reach the podium

This year, Canada sent its most athletes in Winter Games history, here’s a look at record breakers

Most Read