Answer the bloomin’ phone!

Writer angered with lack of communication in the system

Dear Editor,

At these times of fast communication did you know it takes anywhere from 0 – 3+ hours to get an answer at your 1-800 number for Old Age Pension information, not only for us seniors, but also for employees at our Service Canada Centres.

If our Ministry looking after our seniors can stop payment of our Old Age Pensions without any notice, what is coming next after raising our eligibility age to 67? This scenario has happened to this senior four times in seven years so far. As a person living in the country 90 miles away from the nearest Service Canada office, and it takes 3+ days to get a solution to a problem, there sure is a big problem in the system. In my case it cost me at least $150 in gas alone when it costs $42 in taxes out of that $150.

Another odd thing is that an MP can’t or won’t help you if you don’t live in his riding, I thought they work for ALL Canadians. When our MPs can collect on their pension at the age of 55 with only four years of service it tells me who is looking after their own selves.

It is becoming quite transparent that the Canadian population only count on Election Day for their vote.

I would really like to hear from other seniors this has happened to in the past so we can rectify it in the future.

Yukon Eric Holopainen, Princeton, BC

 

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