VIDEO: More air-passenger rights go into effect this weekend

The first set of passenger rights arrived in mid-July in Canada

New polling results suggest many people boarding flights this holiday season don’t know about the Liberal government’s new regime outlining air passengers’ rights.

A Canadian Automobile Association-commissioned poll being made public today found that just over half of respondents said they hadn’t heard or read anything about the rules aiming to protect flyers caught in travel nightmares.

The Leger poll of 1,517 respondents was conducted between Nov. 27 and Dec. 4, but can’t be assigned a margin of error because internet-based polls are not considered random samples.

The first set of passenger-rights rules landed in mid-July and required airlines to compensate and respond to tarmac delays, denied boardings and lost or damaged luggage.

READ MORE: Canadian airline passengers to be eligible for $1,000 in compensation for delayed flights

The final set of rules take effect this weekend and will require airlines to seat parents beside or near their children at no extra cost, and compensate flyers for delays and cancellations within an airline’s control.

Transport Minister Marc Garneau is scheduled to discuss the introduction of the new set of rules during an event this morning at Ottawa’s airport.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

COLUMN: Using technology to slow the spread of COVID-19

A newly developed national app has the potential to help in the fight against the pandemic

Princeton embarks on childcare needs study

How challenging is it to find daycare in Princeton? That’s a question… Continue reading

Morning Start: Women can give birth after they die

Your morning start for Wednesday, Aug. 12, 2020

Morning Start: The Exorcist film set was haunted

Your morning start for Tuesday, Aug. 11, 2020

B.C. records new COVID-19 death, 85 more cases; Horgan calls on celebrity help

This brings the total number of active confirmed cases to 531 across the province

Horvat scores 2 as Vancouver Canucks beat Blues 5-2 in NHL playoff opener

Game 2 in best-of-seven series goes Friday night

Federal Conservative leadership candidate skirts COVID-19 rules at Kelowna rally

Derek Sloan held a rally in Kelowna that had more than 50 people, which is against health orders from the province

Teachers to get 2 extra days to prepare for students’ return, now set for Sept. 10

Students will first start with orientation and learn rules of COVID-19 classroom policies

High-volume littering at Cape Scott draws ire from hiking groups

Popular Vancouver Island hiking spot not closing, but frustration about crowding grows

SFU to drop ‘Clan’ varsity team name

The ‘Clan’ name is shortened from ‘Clansmen,’ and was introduced roughly 55 years ago

New Tory leader must build a strong team in Commons and for the campaign: Scheer

Scheer marked his final day in the House of Commons today as leader of the Opposition

South Okanagan restaurant ranked among world’s best by TripAdvisor

The Hooded Merganser was ranked within the top 10 per cent of all restaurants by TripAdvisor reviews

Most Read