Three SOPA Square business owners have vented their frustration over heating/AC issues (Photo courtesy of Google Maps)

Kelowna business owners frustrated over heating and flooding issues

At least three businesses have come forward with complaints

At least three SOPA Square business owners along Pandosy Street in Kelowna have come forward to vent their frustration over heating issues in their building’s complex.

In 2015, the Aquilini group bought the Sopa Square development for $29.5 million after it went into receivership. Since then, the developer has built a residential high rise tower project above the commerical units.

READ MORE: UPDATE: Smoke, no fire, at Sopa Aquare

In the latest developments, Silent Noise Jewellery owner Gadi Nussen said he’s been without heat at his store for weeks.

“My heating unit hasn’t worked for a month. I’ve been told that people will be working on it and that it’s a pretty big malfunction,” said Nussen, who was wearing a jacket inside his business while on the phone.

“I haven’t seen any workers trying to fix it. I was told by the property manager that its been affecting a few other units. I’m not too sure when the issue will be resolved.”

Tru Frozen Yogurt, a neighbouring store to Silent Noise Jewelry, has also been experiencing heating issues for almost a month.

Store manager Jennica Shelton said this isn’t the first time her store has been without heat.

“We’ve experienced at least four different heat and air conditioner problems over the past two years. Normally when the system breaks it takes weeks to get fixed,” said Shelton.

“This has been a serious problem for us.”

Glenn Smith, general manager of Canadian Brewhouse & Grill in the SOPA Complex, said the property manager isn’t offering to reimburse him for space heaters that he’s buying just to keep his facility warm.

He said a recent flooding event has also been a major eye sore for his business.

“A couple weeks ago, we had a really busy wing’s night and all the ladies’ bathrooms wouldn’t flush.

“After, the toilets got backed up and the space flooded.”

Smith said the toilet issue has been a major drain on his business.

“I’ve called several plumbers to try and fix the issue,” said Glenn.

“They usually find blockages coming from fifty feet down the toilet pipe.”

Last March, tiles were also reportedly falling off the building and crashing down on the street below.

City of Kelowna planning director Ryan Smith said the tiles have since been removed from the building.

If SOPA business owners are experiencing issues, Smith said the best way for them to address the problem is to contact their strata manager.

Several telephone calls to the Acquilini group for comment weren’t returned.


@connortrembley
connor.trembley@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Racist incidents on the rise in the Okanagan as coronavirus spreads

UBC professor not surprised by recent incidents

Summerland Steam and Princeton Posse to face off in division semifinals

Junior B hockey teams begin best of seven series on Feb. 28 in Princeton

Mock evacuation notice exercise planned for RDOS

Penticton Search and Rescue is planning an evacuation excerise Feb. 24 within the RDOS

Fiery collision involving truck closes Highway 1 at Three Valley Gap

Drivers should expect major delays and congestion; estimated time of re-opening is 2 p.m.

VIDEO: Minister says consider coronavirus outbreak when planning for spring break

Foreign Affairs minister points to rash of new cases appearing in places like Italy and Iran

B.C. man who pulled a gun on off-duty cop gets two years in prison

Encounter also lead police to a home where 100 guns and explosives were found

Flip-flopping pleas in Surrey man’s 2018 murder in West Kelowna

Following an shocking guilty plea on Feb. 25, Tejwant Danjou applied to retract that plea on Feb. 26

Neskonlith chief lays blame for ongoing protests at feet of Justin Trudeau

Secwepemc leader hopes others will follow CP’s lead in asking prime minister to talk to Wet’suwet’en

Greater Vernon senior cycling program wheels into second year

Special ‘trishaws’ saw 500 rides and 4,200 kilometres in debut year

Human rights complaint against Shuswap grocer dismissed

Former Food Network competitor was scheduled to work on her Sabbath

Protecting privacy key to stopping spread of COVID-19, B.C. health officials say

The number of coronavirus cases in B.C. remains at seven

COLUMN: Forestry no longer close to top of B.C.’s economy

Our reactions to a forestry downturn reflect the past, not the present

Caught on camera: Police release video of man who allegedly stole seaplane in Vancouver

Police say the man broke into the Harbour Air terminal and then got into one of the seaplanes in the harbour

Most Read